Ensuring Smooth and Efficient Waste Collection

To help us provide you with the best possible service, please follow these guidelines for our commercial bin and cart services.

‍

• Make sure the container is accessible by 4:00 AM on the scheduled service day.
• Do not block the container with parked vehicle(s) or other obstacles.
• Provide a gate key or code if the container is located behind a locked gate.
• If, for any reason, the garbage, food scraps, recyclables, or yard trimmings container is not picked up on the regularly scheduled day, please call our office by 8:00 AM on the next business day so we can return to service the container.
• Put materials in the appropriate container for collection. Milpitas Sanitation will not pick up loose or misplaced materials.
• DO NOT DISPOSE OF HAZARDOUS WASTE IN THE CONTAINER.
• Do not place mattresses or box springs in containers.
• Do not place wooden pallets in containers.
• Do not place more than 400 pounds in one-yard containers.
• Level off the materials inside containers to assure service.
• Service cancellations or modifications must be made in writing either by mail, fax, email, or in person. Verbal cancellations will not be accepted. Cancellations will not be made retroactively. It is the customer’s responsibility to end services with Milpitas Sanitation, and all services are due and payable until proper paperwork is submitted.

‍

If you have any questions regarding the service, please call our office at 408-988-4500

‍