Commercial Setout Tips and FAQs
Please contact us to arrange delivery of a new container.
You will need to complete a service form (with a credit application for new customers or without the application for existing customers) and contact us in order to start service. Service can start immediately.
Service is mandatory but if you’re closing or moving, we’re happy to stop service. Please contact us for further assistance.
Rates are subject to change at any time but adjustments most often occur on January 1 of each year. The rate review process is outlined in our Franchise Agreement with the City of Milpitas.
Look into ways to reduce your waste. Invest in as many reusable products as make sense. For ideas, visit www.UseReusables.com and Publications & Resources page. You can also contact us to arrange for a free waste assessment. We’ll schedule a visit to your business and take a look at the waste generated. Our representative will try to find ways for you to reduce, reuse, recycle and compost everything possible.
If you need an extra pickup, would like to increase your service level, or need to report a missed pickup, please contact us immediately. If you were missed, we’ll send a driver back within one business day. To facilitate service, make sure your collection container(s) are not overloaded or blocked.
Proper sorting makes a difference! Garbage belongs in the gray, recyclables in the blue, yard trimmings in the green, and food scraps in the brown. Please click here for our Publications & Resources page for guides, posters and flyers.
Click here for an alphabetized list of what belongs in each container.
Hazardous items like these are not permitted in any of our collection containers. Businesses are required to arrange for proper collection and disposal of hazardous items including but not limited to the following:
- Pesticides
- Fertilizers
- Pool chemicals
- Paint/vanish
- Toxic cleaning products
- Mercury-containing items (thermometers & fluorescent lamps for example)
- MedicationsSharps/needles
- Cell phones
- Batteries
- Motor oil
You may be eligible to take many hazardous items to Alameda County’s local collection facility. Click here for our commercial hazardous waste page. For free e-waste collection events and locations, go to the CalRecycle website and search their database.
Contact the Second Harvest Food Bank or the Milpitas Food Pantry to pass on your bounty.
Yes! Take a look at the California Green Business Program.
Visit www.stopjunkmail.org. To cut back on unsolicited catalogs visit www.catalogchoice.org
Click here for bin sizes.
Click here for debris box sizes.
Are you still uncertain about sizing, pricing, or other details? Contact one of our professionals to get more information regarding which option is the best for you.