Multi-Family Services

Multi-Family Cart Service Rates

Multi-Family Cart Service

NEW 2025 Rates for Multi-Family Cart Service Customers

Below rates effective January 1 through December 31, 2025
Basic Weekly Service* (including Food Scraps, Recyclables, & Yard Trimmings) Billed Monthly

Multi-Family sites are residential premises, other than single family premises, with five (5) or more dwelling units used for residential purposes that receive centralized collection service for all units on the premises which are billed to one (1) customer at one (1) address.

Multi-Family premises may include single family attached and semi-attached houses and duplexes and shall be provided with carts or bins, as determined by the contractor and approved by the City. Below are services offered for those customers requesting cart service for solid waste.

Click here for printable version of NEW January 1 – December 31, 2025 rates.

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Solid Waste Cart Rates

(Cost per Month per Cart)

Container Size

1 Pick-Up per Week

2 Pick-Ups per Week

3 Pick-Ups per Week

4 Pick-Ups per Week

5 Pick-Ups per Week

6 Pick-Ups per Week

26-gal Solid Waste/19-gal
Food Scraps Cart

$26.86

$47.00

$67.14

$87.29

$107.43

$127.57

45-gal Solid Waste/19-gal
Food Scraps Cart

$32.61

$57.07

$81.54

$106.00

$130.45

$154.91

267-gal Solid Waste/29-gal
Food Scraps Cart

$38.37

$67.14

$95.92

$124.69

$153.47

$182.24

32-gallon Solid Waste Cart

$26.86

$47.00

$67.14

$87.29

$107.43

$127.57

64-gallon Solid Waste Cart

$32.61

$57.07

$81.54

$106.00

$130.45

$154.91

96-gallon Solid Waste Cart

$38.37

$67.14

$95.92

$124.69

$153.47

$182.24

Multi-Family Medium Density Solid Waste collection is provided in two options (1) in a split cart for solid waste/food scraps or (2) in a dedicated single compartment cart for solid waste. MULTI-FAMILY CUSTOMERS USING “INDIVIDUAL” SERVICE USING CARTS (NOT SHARED) MUST CHOOSE GARBAGE/FOOD SCRAPS SPLIT CARTS FOR COLLECTION SERVICES.

Recyclables – Split Cart Rates

(Cost per Month per Cart)

Container Size

1 Pick-Up per Week

2 Pick-Ups per Week

3 Pick-Ups per Week

4 Pick-Ups per Week

5 Pick-Ups per Week

6 Pick-Ups per Week

32-gal Fiber/32-gal
Containers

$8.18

$14.31

$20.43

$26.56

$32.69

$38.83

48-gal Fiber/48-gal
Containers

$9.45

$16.55

$23.64

$30.73

$37.82

$44.91

Multi-Family Medium Density Recyclables collection is provided in two options (1) in a split cart for paper/fibers and recyclable containers or (2) in a dedicated single compartment cart for paper/fibers and recyclable containers. Customers must have either split cart or dedicated carts.

Recyclables – Dedicated Cart Rates

(Cost per Month per Cart)

Container Size

1 Pick-Up per Week

2 Pick-Ups per Week

3 Pick-Ups per Week

4 Pick-Ups per Week

5 Pick-Ups per Week

6 Pick-Ups per Week

32-gallon Paper/Fibers Cart

$6.73

$11.78

$16.83

$21.88

$26.93

$31.99

64-gallon Paper/Fibers Cart

$8.18

$14.31

$20.43

$26.56

$32.69

$38.83

96-gallon Paper/Fibers Cart

$9.55

$16.71

$23.88

$31.04

$38.20

$45.37

32-gallon Recyclable
Containers Cart

$6.73

$11.78

$16.83

$21.88

$26.93

$31.99

64-gallon Recyclable
Containers Cart

$8.18

$14.31

$20.43

$26.56

$32.69

$38.83

96-gallon Recyclable
Containers Cart

$9.45

$16.55

$23.64

$30.73

$37.82

$44.91

Multi-Family Medium Density Recyclables collection is provided in two options (1) in a split cart for paper/fibers and recyclable containers or (2) in a dedicated single compartment cart for paper/fibers and recyclable containers. Customers must have either split cart or dedicated carts.

Food Scraps Cart Rates

(Cost per Month per Cart)

Container Size

1 Pick-Up per Week

2 Pick-Ups per Week

3 Pick-Ups per Week

4 Pick-Ups per Week

5 Pick-Ups per Week

6 Pick-Ups per Week

64-gallon Cart

$25.72

$45.01

$64.29

$83.58

$102.88

$122.17

Multi-Family Medium Density customers also have the option of a split cart collection for Food Scraps Collection with Solid Waste Collection.

Yard Trimmings Cart Rates

(Cost per Month per Cart)

Container Size

1 Pick-Up per Week

2 Pick-Ups per Week

3 Pick-Ups per Week

4 Pick-Ups per Week

5 Pick-Ups per Week

6 Pick-Ups per Week

32-gallon Cart

$21.55

$37.72

$53.88

$70.04

$86.20

$102.36

64-gallon Cart

$26.15

$45.78

$65.39

$85.00

$104.62

$124.24

96-gallon Cart

$30.25

$52.96

$75.65

$98.34

$121.03

$143.73

Yard Trimmings material must fit inside cart with lid closed. Clean yard trimmings and clean wood (no paint, vanish, hardware etc.) only.

Bulky Item/On-Call Clean Up Rates

Multi-family style properties may schedule on-call bulky item cleanups for a fee. Items must be available at a location which is immediately accessible by service vehicle. Customers are eligible to dispose of up to three (3) cubic yards of Solid Waste, Recyclable Materials, Organics Materials, Reusable Materials, C&D, UWaste and E-Waste OR up to one (1) Appliance or Bulky Item.

Material Type

Examples

Rate Per Pickup

Additional On-Call
Curbside Clean Up

Customers requesting annual collection beyond four (4) per year. Program guidelines will apply.

$187.43

Major Appliances

Air Conditioners, Refrigerators, Freezers or any items containing oil, fuel or Freon (White Goods).
One free per clean up - additional charged per item.

$54.24

Bulky Items

Bulky Item Examples - Gas & electric powered push style lawn mowers.
And all other large items; Bathtubs, mattresses, furniture, bicycles, used exercise equipment, beds, box springs, tires etc.
(contact MSI for acceptable items). One free per clean up - additional charged per item.

$72.94

MSI will deliver two 1.5 yard bulky bags on customers service day once requested. Both bulky bags will be removed on the next service day. There is no discount for not filling both bags. If customer reschedules one bag for a future date they will be charged the additional on call curbside clean up charge.
Organic material includes small tree stumps not to exceed 6-inches in diameter & 3-feet in length. C&D excludes concrete. Any single items exceeding seventy-five (75) pounds will not be accepted.

Additional Miscellaneous Services

Service

Description of Service

Rate per Occurrence

Bag Tags

Overages will be collected from customers who purchase additional bag tags.
Customer purchased tags will be affixed to extra garbage (placed at the curb in a bag).

$4.50

Cart Replacement/
Service Level Changes

Charge if customer requires service level change for cart service in excess of more than once per 12 month period.

$76.93

Christmas Tree
Removal

Collection of holiday trees for the two weeks beginning on the Monday following Christmas and continue for ten (10)
Business days. Holiday trees are collected on Customer's regular collection day during the designated weeks.

$0.00

Damaged Bin/
Cart Repair

Charge if customer requires cart replacement in excess of one replacement per year.

$116.41

2-gallon Food Scraps Pail -
Additional/ Replacement

Charge if customer requires delivery of additional pails or replacement pails.

Contractor Cost Adjusted
Annually During Rate Increase

Late Fee

Charged per quarter to delinquent accounts.

$18.40

Lock Installation

Delivery and Installation of Milpitas Sanitation lock

$144.03

Restart Fee

Charge if customer requires cart replacement of recycling or yard trimmings cart as a result of delinquent account service reduction.
Fee will be waived for those customers opting into the MSI autopay program.

$76.93

Returned ACH Fee

Charge for autopay by bank payments rejected by customer's bank.

$12.27

Returned Item Fee

Charge for checks returned unpaid by customers' bank.

$31.65

Steam Clean

Steam Cleaning - per Bin

$144.03